The AI Voice Agents Platform
Build, deploy and monitor production-ready AI voice agents across web, voice and video calls with leading accuracy and ultra-low latency. Bring any LLM. Connect to your knowledge base and tools. Build flows to navigate complex workflows delivering fast resolutions with enterprise-grade reliability.
Human-quality AI guidance and support
Iris v0.9
Iris is our first flagship product for the web. Integrate Iris into your website or product today.
IRIS: Integrated Real-Time In-Context Support agent. Unlike any chatbot, IRIS is trained on your unique UI. It learns how your software looks and works, converting this understanding into multimodal runtime instructions.
How It Works?
Ask or Trigger
Users can ask questions directly via text input, or the guide can be triggered through API calls, pre-built workflows, or automated events—always tailored to your product.
Instant Agent & Screenshare
A specialized, finely-tuned multimodal AI agent activates immediately.Users are prompted to share their screen, allowing real-time, context-aware guidance that adapts dynamically to what is displayed. The AI visually interprets and accurately responds to on-screen content.
Live Over-the-shoulder Guidance
The agent verbally guides users through each step to completion —without UI overlays or forced interactions— providing clear, concise voice instructions powered by a SOTA multimodal language models optimized for minimal latency. This mimics instant, personalized assistance akin to your best customer support rep.
Hand-off to Human
Conversations conclude smoothly when user queries are resolved. If necessary, and enabled, the assistant seamlessly transfers users to a human agent.
Data is more than numbers—it's the key to understanding how users interact with your product. Mazed provides clear, actionable insights that drive adoption and refine user experiences.
Zero Configuration.
Instant Deployment.
No SDK Hassle, No Integration Nightmares. A simple, single line of code, integratable into any codebase, is automatically generated. Training the agent with your custom data may take a few days, depending on your software's complexity. The agent can be updated anytime with new information.
Regional data hosting
End-to-end encryption
GDPR & CCPA compliance
Session summaries only—no voice storage
SOC 2 Type II compliance
From actual humans, not AI-generated
